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Ok, I’m going to pretend that I’m a NordVPN customer who is 50, works as a plumber, and has installed a VPN on their phone because they were convinced that it’s

Ok, I’m going to pretend that I’m a NordVPN customer who is 50, works as a plumber, and has installed a VPN on their phone because they were convinced that it’s very good for privacy. Here goes… “What is a datacenter? How was it accessed? Like in that Mission Impossible movie? What are server providers? What role do they play in all this? Credentials? That’s like my passwords? What about my browsing activity? All I want to know is if my traffic was spied on.” How was I?

SparkyMcUnicorn 7y ago
Have you used Nord VPN? These aren't questions users would have. I could be wrong, but I'm confident that a plumber that has used Nord would know what a datacenter is, just from using the app. My tech illiterate Dad (70s) sure does.
- SimeVidas 7y ago
  VPNs are advertised a lot on all kinds of YouTube channels. It is reasonable to believe that they have a bunch of customers who know almost nothing about VPNs or the Internet in general.
  - SparkyMcUnicorn 7y ago
    Those are also the customers that won't even know that this hack ever happened, or won't care, because "everyone gets hacked anyways". You said you wanted them to give a clear explanation, which I believe they did, but you don't. Let's just leave it at that. These companies are giving all their customers the idea that they have reasonably good anonymity with a public VPN service, which is arguably false depending on how they use it. I feel like that's where you should be targeting this concern. Not an expired key leak.