The hatred has little to do with functionality. Say you live in a city, and you have multiple options of transportation: walk, bike, scooter, tuk-tuk, bus. Non

The hatred has little to do with functionality. Say you live in a city, and you have multiple options of transportation: walk, bike, scooter, tuk-tuk, bus. None of them are the most ideal, but you have variety, choices. They're all simple enough for anyone to learn how to use them quickly, and you can even hop from one to the other. But you think, I'd kind of like to be able to move around faster. The city also isn't running perfectly. There are part-time job shortages, traffic jams, the education system is haphazardly put together. The city wants a way to solve its problems too. Now say a consulting company comes in and convinces the city they should abandon the other options and adopt a new transit system. This system is fully automated, faster, cheaper. Not only that, but it also solves the job crisis, eliminates traffic jams, organizes the education system. Nobody who uses the transportation system will notice that they are using new transportation, because they're going to put out cardboard cutouts of the old transportation systems, so in theory, everyone should just be able to use it as-is. So the mayor, having heard the pitch, signs a contract: The company owns the city's transportation for life. Only it's not as perfect as the consulting company claimed. Those cardboard transportation shims will move you around, but you can't choose your seat, you can't talk to anyone else, you have to use pre-approved payment methods and pre-approved routes. Sometimes your route will break down, and there's nobody on board to tell you what to do. Sometimes you get to the wrong destination, but you can't walk home anymore, so you have to just sit there until you figure it out. Sometimes it never shows up. You think, I just want to get around town; why is this so complicated? You have no choice or control. You didn't vote for this, and you can't vote to change it. You could move to another city, but that is way too involved for most people, so they will hope for the best, deal with whatever pains there are, and learn how to navigate this new, more complex world, because somebody gave a good sales pitch to the mayor. And you think to yourself, "Didn't I move to this city to have more choices?"