>Sounds like you volunteered for emotional labor you weren't tasked to do. And he possibly prevented a flamewar and a lot of company drama. Maybe it wouldn't h

>Sounds like you volunteered for emotional labor you weren't tasked to do. And he possibly prevented a flamewar and a lot of company drama. Maybe it wouldn't have developed into a flamewar, but without him, it's more likely everyone's temperaments would have been worse off and they'd be more likely to snap over something else. Imagine if he posted that he saw a very expensive piece of work equipment about to fall over, and spent an hour holding it up and managing to prevent it from breaking and negatively impacting everyone's jobs. It's more than fair for him to mention to others the work he did that possibly no one had noticed. If people respond to him saying that no one asked him to help like that, then that discourages people from taking initiative like that. A workplace needs people who take initiative. Things end up worse if people avoid fixing preventable problems because they think it's not their place. It's important not to discourage people from taking the initiative. I'll admit it's good to try to set the boundaries so people don't take the initiative too often on things that don't matter, but I think this is a thing that matters though. I've had coworkers that go above and beyond to make the workplace a pleasant place, and I really value it. Having that easily beats any other office perks and helps make everyone so much more productive. Shifting the topic a little: people on forums rarely ever ask for moderators, but people repeatedly choose well-moderated forums over ones that aren't. If a moderator complains about how much work it takes, then it's short-sighted to tell them that no one asked for it. Whether people realize it or not, people implicitly ask for it by choosing well-moderated places over others.