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Outsourced to anyone who understands English and can follow a checklist. This is why there's laws by the way - they regulate what a company can do in relation

by blub 7y ago

Outsourced to anyone who understands English and can follow a checklist. This is why there's laws by the way - they regulate what a company can do in relation to its employees and customers. Mores and social expectations don't work on companies. SO's reputation has taken a hit on the internet, but OTOH they were already always criticized, ironically for the aggressive moderation. It's not clear they're stupid, because it's not clear that they've actually lost something yet. It is clear they're assholes.

MauranKilom 7y ago
To be clear: Are you suggesting SE pays money for the services that the community moderators are doing for free right now? Because in that case this move would definitely be monumentally stupid. There's ~600 mods on the network right now, even at 1$ per day that's 200k a year (not to mention the impact of outsourcing this to people who don't give a damn). They have a fleet of voluntary moderators with best interests right now. They work for free. This is a shareholder's wet dream, and it's real. All it would take to keep this going is them not being so incredibly tone deaf and uncaring. The "aggressive moderation" that SO is criticized for is not even performed by the moderators that are resigning right now. It's performed by the community itself - moderators deal with the exceptional human behavior like spam, harassment, vote fraud etc.