The real threat to jobs is business process automation. The ideal is to change business processes to be like self serve gas stations where in the usual case the

The real threat to jobs is business process automation. The ideal is to change business processes to be like self serve gas stations where in the usual case the customer does all the labor required and the individual transaction never requires an employee's attention. Better sensors and actuators, embedded technology, and artificial intelligence to handle all the corner cases of the business process will allow 100% flow through for many other business processes. This will result in a significant decrease in administrative, back-office, and low level managerial jobs. Trucking is just a nice example that is easy to explain to people. But the overall trend is much broader and more complex involving 100s of thousands of IT workers incrementally removing costs.