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I worked at a CVS in high school, and tobacco products were definitely a huge percentage (30%-ish) of transactions back then. But at the time, my CVS was also t
by sudosteph 7y ago
I worked at a CVS in high school, and tobacco products were definitely a huge percentage (30%-ish) of transactions back then. But at the time, my CVS was also the only easily accessible destination for people in town without cars to buy those products. And it was a college town too, so there were plenty of those folks.
I do think that getting rid of tobacco products helps the brand image though. It always took longer to get customers through a line when you had to find their particular brand out of 30. It's also true that many of the customers buying tobacco were noticeably lower-class, so I could imagine this change making middle class and higher people more into CVS (sort of like the Target vs Walmart divide).