By that same note every hotel I've been at in the last few years has been automated at every point other than the check-in. Mostly using the TV to order additi

By that same note every hotel I've been at in the last few years has been automated at every point other than the check-in. Mostly using the TV to order additional services, check-out, etc... I think most hotels keep the check-in clerks to sell add-ons not because they need to be there.