> They turned checklists into an oppressive regime of documenting every conceivable step and path to the tiniest detail. That‘s a shame since this exact pitfal

> They turned checklists into an oppressive regime of documenting every conceivable step and path to the tiniest detail. That‘s a shame since this exact pitfall is covered in the book when the first list he comes up with for an operating room fails spectacularly because it’s over-detailed. He has to circle back and revisit the checklists used by pilots and realized they only cover the most essential steps. He also discusses the difference between a pilot’s checklist and the checklists used in construction projects and why they have different levels of detail.