19 ms·
It wasn't a buzzword but it was a useful way to describe it. It's kind of like "not just going with your snap judgments about people."
by asdfman123 7y ago
It wasn't a buzzword but it was a useful way to describe it. It's kind of like "not just going with your snap judgments about people."
- austincheney 7y agoEmpathy is different than that. It is about really reading peoples' emotions, like micro-expressions and body language. Empathy allows you to dig into a person's personal space when uncomfortable and pry out things that might be hard to discuss. I conducted some ethics investigations last year. I had to interview people and make assessments that resulted in potential harms to persons careers, forfeiture of pay, and possibly other legal consequences. You don't want to pass harmful judgement lightly. You really want to get the most detailed picture possible and recommend solutions that do more benefit than harm. You need to have a feel for what people were thinking, at the time, and why even when they may lie to you or withhold necessary information.