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From the article: > “How can you not see a 6ft3in man laying on the ground and not help him within 20 minutes? A couple of days before, he put the wrong produc
by tareqak 7y ago
From the article:
> “How can you not see a 6ft3in man laying on the ground and not help him within 20 minutes? A couple of days before, he put the wrong product in the wrong bin and within two minutes management saw it on camera and came down to talk to him about it,” Edward Foister said.
Amazon management was able to identify via a camera that the deceased individual previously put an item into the wrong bin and act within two minutes to speak to him about the mistake. Why can’t Amazon management use a security camera to detect the same individual laying on the ground and get to him in two minutes?
Yes, this quote is from that of the deceased individual’s brother, but Amazon could easily confirm, or refute this account.
- Nasrudith 7y agoIt in no way excuses any negligence but the likely reason for that is frequency of events and how attention is structured in designs and processes. There are /far/ more cases of hurried workers misfiling items than having heart attacks. Algorithmic assistance would lack the events to recognize and humans would lack the attention to surveil everything. They certainly should do better and make appropriate changes to practices but at that scale it would require something systemic by definition whether it is adding a tighter employee welfare patrols or say emergency fall detection gadgets that ask if they are okay and if not responded to within a certain time call for aid or similar.