> Why is documentation standard so low? Even in companies where good documentation would raise revenue in a way that the sales team notices[1], someone still n

> Why is documentation standard so low? Even in companies where good documentation would raise revenue in a way that the sales team notices[1], someone still needs to write it and someone still needs to make the business case for writing it. Engineers could, but many don't. If you're passionate about good documentation, but don't think you can deliver, it would be foolish to unless someone else is doing the writing. I'm a bit of an extreme case, but Many engineers feel so incredibly uncomfortable with writing prose that they avoid it. Why? The standard of writing education for STEM-minded people is low. Why? Writing education in high school is focused on literary analysis essays rather than on learning to describe facts and systems with vibrant clarity. [1] https://getputpost.co/overhauling-api-docs-with-gocardless-90cc2e656750 https://getputpost.co/overhauling-api-docs-with-gocardless-9... --- Anecdote: At age 14, my school had poster which listed the professions one could use mathematics in. Someone pitched us on how much need there was for people who could program. Shop classes and science classes had assignments which were miniature versions of problems we could see in the real world. Nobody did this for literary analysis. I didn't know how to ask "why are we doing this?" other than as a snotty teenager saying "Hey english teacher! Justify why your life's work has meaning." In reality, I wanted to say "I'm having trouble getting oriented around this subject. I'm having trouble understanding what it means to make progress or make something good. Can you help me?" I searched for writing advice devoured works like Politics and the English Language and Strunk and White. But they just helped me get better at editing, not at putting thoughts onto a blank page. Anecdote: At age 17, I told my English Literature teacher that I wanted to write really good physics tutorials. She looked confused at me and said "Why? Thats so boring." At age 17, I didn't have the self-confidence to persist to find a different teacher who would be interested in that. Anecdote: At age 20, in an engineering university, I knew that I struggled with getting the first draft of an essay done. I went to the writing center at my school. But I never built a good workflow with them for how to get the first-draft-writing process. I didn't know how to learn to write without an anxiety so strong that I felt compelled to dig my nails into my skin. I didn't know how to ask professors or TAs for help. I accepted that writing was just staring at the paper until my eyes bled. I wasn't going to learn to write. I endured my required writing classes. hoped that once I graduated, I might be able to work in a way to Anecdote: At age 29, I had to quit a visa-sponsoring software engineering job and very quickly find a new one, because of my failures with writing first drafts interacted with a business process for immigration-law compliance. --- I've now found two coaches and plan to spend this Saturday working on a first draft of a blog post and trying some of their strategies. Wish me luck.