The other part though is that if you want your data from a SAAS platform to migrate to another one, it's a giant pain in the ass because most SAAS platforms don

The other part though is that if you want your data from a SAAS platform to migrate to another one, it's a giant pain in the ass because most SAAS platforms don't have "export data for use with competitors" at the top of their TODO lists. You need to get the data, get the new system configured, and then train your employees on that system.