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> Can the government please make something that's easy to use? To be frank, the government has issues making things usable, and "usable" is a pretty small targ
by jedimastert 7y ago
> Can the government please make something that's easy to use?
To be frank, the government has issues making things usable, and "usable" is a pretty small target when you're talking about the entire US workforce.
- wffurr 7y ago18F has really changed the game in government IT and software. https://18f.gsa.gov/ https://18f.gsa.gov/ They brought in a bunch of dedicated experienced software pros who among other things rescued the federal health insurance exchange site. I think they could do a fine job with tax software.
- entropicdrifter 7y agoThanks Obama
- isostatic 7y agoOne of the best sites to 'do stuff' in the UK is gov.uk I've just filled in a new ESTA application on the US gov site too, simple (albeit stupid), and worked. This morning however I tried using enterprise b2b to book a hire car, it took 6 attempts before it actually worked. Almost all corporate tools seem to be terrible.
- peteradio 7y agoThe government has issues holding private companies accountable when they fail to deliver.