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The biggest problem in online commerce is fraud. Shopify, Ebay, etc., while all having some kind of "buyer beware" policy, invest a considerable amount in fraud
by amayne 7y ago
The biggest problem in online commerce is fraud. Shopify, Ebay, etc., while all having some kind of "buyer beware" policy, invest a considerable amount in fraud prevention. Shopify gives me a purchaser trustworthiness score, Ebay has an entire department designed to prevent this.
How do you see your platform handling this problem? If the policy is to say that's between the seller and the buyer, you run the risk of being overrun with fraudsters creating fake accounts and the platform not being useful.
I'm sure you've thought about this, I'm just curious what your plan is.
- WheelofCommerce 7y agoFirst of all: thanks for the feedback, I really appreciate it. I've tried to make it as much of a "free market" as possible, in the sense that the community regulates itself (products and users have reviews). With that being said, for this initial phase I'm verifying all vendors myself to make sure they're legit. However this can only go so far, as the number of users grow, so I do intend to have a small team to manually verify vendors. I might also implement a system that automatically suspends sellers whose reviews drop below a threshold.