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Meta, what actually upsets me is how we seem to be avoiding the need to use human judgment. By definition, every time some process or code is adopted, it takes
by eldavido 7y ago
Meta, what actually upsets me is how we seem to be avoiding the need to use human judgment.
By definition, every time some process or code is adopted, it takes the human element out a little bit. You have to look case-by-case whether that's a good thing. In some cases, where speed, consistency, precision, or efficiency are valuable, that's a good idea. Leaving humans in the loop is probably better in situations involving most kinds of moral judgment, situations that vary a lot, or things involving a heavy emotional/social component.
Sidenote, I work in self-driving, so this is actually a big question that comes up in my work: what's best to automate vs. what will humans do long-term? It's an interesting question.
It's germane here because, I don't think anyone is really going to suggest, oh, let's sell tools to people who are committing genocide, or pedophilia, or rape, or a variety of other things considered harmful in most cultures. But that's a very hard thing to put into a "code", or a statement of what you will and won't do, precisely because (a) it involves moral judgment, and (b) situations vary a lot.
So we get statements of policy that are black-and-white, perhaps enforceable, but totally absurd. There is no way any reasonable person can take "don't discuss politics at work", at face value. As a straight man, am I supposed to not mention that I'm married? Is that "political"? Of course it is. But I can make the human judgment that that's not likely to offend someone if I mention that I'm married.
There are good and bad effects to a lot of this. Codifying things probably does reduce bias, such as in hiring, or university admissions. But I think we also need to be cognizant of the cost: forcing unnecessarily rigid decision-making into things that are better left a bit fluid.
The best outcomes are probably in the middle, but I don't think we should be as scared as we are of human judgment, whether in university admissions, work promotions, who companies do business with, etc. And yes, there is a thing called "bad judgment" - not all judgments are the right ones, or good, but not all are bad, either.