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Interesting reply to all the points, thank you. On the topic of Critical Information Requirements and Mission-type orders: sure, in either military or civilian
by sideshowb 7y ago
Interesting reply to all the points, thank you.
On the topic of Critical Information Requirements and Mission-type orders: sure, in either military or civilian settings a manager can request information and delegate tasks, and any particular decision will end up being made at a particular level which may or may not be optimal. Perhaps NVC affects those decision levels, perhaps it doesn't; other management practices and org structure will surely have an influence. And what about deeper aspects like defining which questions are valid to ask in the first place, and which ones we want to focus on asking? I'm reminded of a recent article which said that the role of a CEO is primarily to set a culture - they aren't optimally placed even for high level strategic decisions so have to settle with generating the context in which those are made.
Are flatter hierarchies more effective as the problem space gets more complex? How does direct vs nonviolent communication style interact with all this? I wonder if anyone knows, I certainly don't.