4 ms·
It's fucking infuriating that the only way to get the attention of a human at Google is to know someone or to frontpage HN.
by na85 7y ago
It's fucking infuriating that the only way to get the attention of a human at Google is to know someone or to frontpage HN.
- netsharc 7y agoTime for HN to branch out.. "HN Eyeballs, submit your gripe with Google, we'll show it to Googlers based on their IP address".
- fauigerzigerk 7y agoAs soon as you do that, the effect is gone. It can only ever work in a few isolated cases. Attention arbitrage so to speak
- mschuster91 7y agoOr in Germany to get an emergency court order ("Einstweilige Verfügung"), dunno if the US has a similar legal venue. At least with an EV you get the immediate attention of their legal department.
- bluGill 7y agoThe US does, but courts are reluctant to issue them in general. Since google as a fair chance of winning the courts will probably reject the immediate order, and then this drags out in court for a few expensive years before a ruling is issued that could go either way, and either way will drag through the appeals process for many more expensive years.
- flanbiscuit 7y agoDoes GDPR cover these kind of issues where accounts/apps are demonetized or taken down because of some automated process mistake?
- dogma1138 7y agoNo.
- lightedman 7y agoYes, it does actually. Article 22 of the GDPR covers this. https://gdpr-info.eu/art-22-gdpr/ https://gdpr-info.eu/art-22-gdpr/
- dogma1138 7y agoGDPR doesn't cover apps, or organizations a data subject can only be an individual.
- mschuster91 7y agoIndividual developers (sole proprietors) are covered under GDPR!
- dogma1138 7y agoThey are, their products aren't. This is about a decision being made on the basis on PII not just an arbitrary automated decision.
- buckminster 7y agoIn England you can sue a company for failing to follow its own policies but I don't know if this is possible as a small claim. If not it's probably eye-wateringly expensive.