> Formulaic communication techniques come across as dishonest. IMO saying things like: use empathy are also suboptimal ways of teaching people about communicat

> Formulaic communication techniques come across as dishonest. IMO saying things like: use empathy are also suboptimal ways of teaching people about communication. Because those type of statements are quite vague and ambiguous and ambiguity leads to mystery. One of the cool things about our 'modern' way of thinking is the idea that we try to demistify everything and really understand how things work. I think this should be the same with regards to learning how to communicate. Ideally that is: no mystery, only reliable knowledge that helps towards the goal of a better life for everyone. And yes, that is asking for a lot and will take centuries, but I believe it's worth it.