Update for anyone who's interested: After OPD refused the IDs/cards I contacted a handful of local news outlets and explained the situation. One of them, ABC 7

Update for anyone who's interested: After OPD refused the IDs/cards I contacted a handful of local news outlets and explained the situation. One of them, ABC 7, began reaching out, possibly incessantly, to the media relations office at OPD. By 4:30 PM today I had a text from one of the ABC 7 producers telling me the OPD media relations officer wanted to get in touch and including her desk phone number. When I spoke with her she apologized, acknowledged that procedure had not been followed, and told me they were in touch with SJPD regarding the break-ins. She also told me she would follow up with OPD leadership. Not sure how applicable this strategy would be in other communities/countries but it appears to have worked for me. I'll also note that I reached out to the mayor's office before contacting news orgs and got no response.