Agreed. It is hugely ironic that the title of the book does seem to translate to "How to stop being a violent jerk." A standard joke of mine when I recommend

Agreed. It is hugely ironic that the title of the book does seem to translate to "How to stop being a violent jerk." A standard joke of mine when I recommend the book to others that the sequel, "Violent Communication", hasn't yet received much traction in the corporate sphere outside of Comcast's strategic planning department. I like "Empathic Communication". Nice one.