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> I noticed the store filling up with Craftsman, Kenmore, and other Sears-branded junk. Such a shame; Craftsman used to be THE name in home tools. If one broke
by RHSeeger 7y ago
> I noticed the store filling up with Craftsman, Kenmore, and other Sears-branded junk.
Such a shame; Craftsman used to be THE name in home tools. If one broke, you could bring it back for a replacement... forever.
- delfinom 7y agoNow you can buy quite a few (not all) Home Depot (Husky) or Lowes (Kobalt) tools and come with the free replacement for life warranty. Like sockets/wrenches which Craftsman was popular for, you can now buy from the other 2 guys with lifetime warranty and the quality is on par.
- davio 7y agoLowes is heavily showcasing Craftsman tools now. I'd expect Kobalt to disappear as a brand.
- airstrike 7y agoProbably thanks to Stanley Black & Decker acquiring Craftsman
- bluGill 7y agoSort of. With the old sears they had all the replacements in stock with no hassle. I tried to warranty a Husky torque wrench once, they don't have that in store, so I get to hassle with contacting husky myself... I didn't the replacement same day to finish my project, so I went elsewhere and swore not to buy husky again because a warranty is meaningless if I can get a replacement when I need it.
- imglorp 7y agoShucks, even Harbor Freight has lifetime warranty on hand tools. At this point, I tend to get the cheap stuff first. If it survives your usage, great. If not, that's a sign to take the savings and get some quality for that one thing.
- paulie_a 7y agoHarbor freight is pretty good. The problem with home Depot online is there are way too many options. Sometimes fewer options are better I like Wayfair much more for many things instead of home Depot. I can dial it in on the web search easily. If I am buying from home Depot I'm going to the store. And props to them they have excellent customer service with genuinely knowledgeable people. Good luck using their search
- paulddraper 7y agoHarbor Freight is the go-to place for buying a rarely used tool. Ridiculously cheap, in both price and quality.
- RankingMember 7y agoYou still can- Lowes carries Craftsman now and honors the forever warranty (no receipt needed) for tools purchased from other retailers. That said, if you have older USA-made Craftsman stuff I don't recommend warrantying them unless they're totally destroyed as you'll be given a modern cheaply-made Chinese tool. If it's something serviceable like a ratchet, better to buy a kit to repair it rather than hand it in.
- newnewpdro 7y agoThis bait and switch infuriates me.
- dehrmann 7y agoCraftsman has always been rebranded tools. They used to do a good job picking well-made tools, but now they're just cashing in on whatever value is left in the brand.
- RankingMember 7y agoThey never made the tools themselves, yes, but they weren't exclusively re-brands. Rather, their tools were a mix of in-house designs (manufacturing outsourced) and re-brands.