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I have never found Uber eats, or Grub Hub for that matter, to be particularly great services. Only twice have I ever not received my food but my god the deliver
by RoyTyrell 7y ago
I have never found Uber eats, or Grub Hub for that matter, to be particularly great services. Only twice have I ever not received my food but my god the delivery is expensive. I could either order 3 items from Taco Bell or an entire pizza plus wing and a 2L of Coke for the same amount of money. Also the local chain pizza delivery is almost always faster.
While I'm not in one of the big cities like NYC/LA/SF or in a big tech area, my state or metro area isn't tiny either. I've since stopped trying all of the tech-company food delivery services and likely won't be going back. Also, not too keen on them skimming tips.
- malandrew 7y agoOnly Doordash and Instacart skimmed tips. Instacart reversed course on it as soon as they were called out. Doordash defended the practice for a while before paid lip service, but last I heard they were still skimming tips.
- danpalmer 7y agoI’m with you on this. Takeaways have existed for a long time, and at least in the U.K., US, and other big markets, delivery is often a relatively cheap option. Uber Eats and competitors like Deliveroo offer generally much better food, restaurant quality (just colder), but always do it at a much higher price. I think there’s a market for it, but I wonder if when the VC funds run out and the subsidies dry up, will much of the market move back to just ordering “normal” takeout? Maybe this is the top end of the market and maybe it’s a much smaller business.
- librish 7y agoHow expensive are you seeing? Paying someone on the order of $10 in total (fee + service charge + tip) for them to bring you your food can make a lot of sense if you consider the amount of time saved.