You can send in a computer to Apple for a turn around of less than a week in most cases. Because they decided to go to a physical location, it probably caused a

You can send in a computer to Apple for a turn around of less than a week in most cases. Because they decided to go to a physical location, it probably caused a delay. I'm not defending the store in any way but that definitely isn't the best place to go if you know there is not a store in your area.