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Earlier this year I purchased a fairly pricey Asus laptop. A few months in the wireless card appeared to commit seppuku so I reinstalled the drivers, no dice,
by yawgmoth 7y ago
Earlier this year I purchased a fairly pricey Asus laptop. A few months in the wireless card appeared to commit seppuku so I reinstalled the drivers, no dice, reinstalled windows, no dice and now my touchpad was broken. Every driver failed to affect any device, so I installed the latest Ubuntu and it all 'just worked', including the keyboard backlight.
When I explained this to ASUS support they said the hardware must be faulty and my only option is to send the laptop in. That is ostensibly not true as Ubuntu can't magically repair hardware failures.
Meanwhile my other Windows box restarts every night, but fails to apply updates, so every time I use it I am greeted with that failure and no insight or path to success.
- dheelus 7y agoI had this happen to my Dell XPS 15 about 2 years back. It was a year old at the time so still under warranty. Dell said it was a hardware failure and I had to return it. IT issued me a new Precision 5520 that has worked really well since.
- gimboland 7y ago"Ostensibly" doesn't mean what you think it means here.