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Totally get the point about blame free improvement - and pointing fingers makes people hide stuff - but isn't that the problem here - people hid stuff???? So t
by DrScientist 7y ago
Totally get the point about blame free improvement - and pointing fingers makes people hide stuff - but isn't that the problem here - people hid stuff????
So the question is how do you stop people hiding stuff?
What if it's not a process thing, but a behaviour issue?
You can have rules and systems - but if people willfully don't follow them - hard to see how you deal with that without sanctions.
ie what happens if it wasn't an honest mistake, rather a dishonest choice.