5 ms·

How did you loose $100? The upgrade gets you an additional 2%. So you'd have spend something. Like 3k to make it back. Furthermore, they offer a full guarantee

• gbrown 7y ago
  Perhaps it was 60. As I mentioned, I explicitly asked if I had to take any action to get the refund, and I was lied to.
  • JoeAltmaier 7y ago
    By a cashier. Perhaps a manager would have been better to ask? "Lied to" is maybe hyperbole. "Got the wrong answer"?
    • gbrown 7y ago
      The point is - I didn't "ask" anybody to upgrade, this was pushed harder than a time share. How about I rephrase: "I felt lied to and taken advantage of, and I decided not to bother being a customer any longer, given that I shopped there very infrequently and despise high pressure sales tactics." In the end, this is about my personal customer experience, which I've subjectively decided sucked enough to outweigh the utility I got from Costco membership. I can't stand pushy salespeople, and I basically argued with the cashier for several minutes telling him that I didn't want to upgrade. I said no at least five or six times. I should have just stuck to my position, but after I was told that there was literally no way to lose money even if I never took any action to get a refund, I caved because I wanted to go home.
      • JoeAltmaier 7y ago
        Wow. That was a dick move on their part.