But what if this 'unfair' criticisms turn away your potential customers from you. If you are running a big company, it probably doesn't affect you that much. Bu

But what if this 'unfair' criticisms turn away your potential customers from you. If you are running a big company, it probably doesn't affect you that much. But for startups, there is much to lose by losing even a few customers to these 'unfair' criticisms.