I suspect that you're right -- that there is a technical solution -- and that PG&E isn't technically competent enough to find it. They couldn't even keep their

I suspect that you're right -- that there is a technical solution -- and that PG&E isn't technically competent enough to find it. They couldn't even keep their website running! Their business model has been mostly static for many years. In that time, the whole business can ossify, and only now -- when the environment has changed -- do they need to adapt. And they aren't prepared to do it.