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I got brought-out by an organisation who purchased me to fill a hole in their main software product. Their plan was to take my 800 clients, deprecate my softwar
by todaysAI 7y ago
I got brought-out by an organisation who purchased me to fill a hole in their main software product. Their plan was to take my 800 clients, deprecate my software, and force everyone to move to their platform. Problem was a) my clients liked my software, b) their platform was 3x more expensive, c) their platform was a nightmare to configure.
I was tasked to sell their monstrosity and it was hell. To see the faces of my clients as they looked at this 'new' platform was very demoralising for all concerned. We ended up with about 20 clients who stayed and eventually the organisation just got out of the industry segment all together, and they gave me a redundancy package.
- hinkley 7y agoThis sort of situation is one it the pillars of my thinking that the sale is and always has been about the founders getting rich, and everyone else gets a pittance compared to what is asked of them. But it sounds like sometimes the founder is fucked too. They buy your product out from under you. They are never, ever going to be as emotionally invested in it as you were. To you it was a pet, possibly even a child. To them it’s just an asset. How often has the product really gotten better after a purchase? Investment, sure. Bank loan, all the time. But how often to mergers result in good news for the customers? Maybe, possibly, if the products complement each other. But even Bitbucket was better off before, from a customer standpoint.
- todaysAI 7y agoThat's right. They imposed their will on the customers and they responded. It's always about the culture. They were just corporate.
- deleted 7y ago[deleted]