This was a haphazard, poorly planned outage. Similarly to planning for an outage on a website used by millions of people and businesses, communication, status u

This was a haphazard, poorly planned outage. Similarly to planning for an outage on a website used by millions of people and businesses, communication, status updates and minimizing disruptions are key. I'm surprised no one at PGE thought about making sure their site could handle the extra traffic. Not staffing community resource centers is akin to telling people to check Twitter for information but not bringing in anyone to field DMs from customers. California pays a much higher $ per kwh of electricity compared to many other states in the US, and I'm guessing 'you get what you pay for' doesn't apply when in this case.