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I see this all the time and I think it is unhelpful to make these kinds of statements. I can make a counterpoint that I've used FF on Android for years and nev
by somebehemoth 7y ago
I see this all the time and I think it is unhelpful to make these kinds of statements. I can make a counterpoint that I've used FF on Android for years and never experienced any issues whatsoever. I am not trying invalidate your experience, but want to point out anecdotes don't really paint a fair picture for either side of the argument.
For example, how do we know my good experience and your bad experience are not easily explained by hardware differences? If so, what does that say?
- nvrspyx 7y agoBut, the comment wasn't speaking in a generalization, just why they themselves don't use Firefox on Android while also indicating the exact device. It doesn't seem there was any argument being made, just that they seem a little disappointed that it doesn't work well on their specific device and they wanted to add that to the conversation. Honestly, every bug/glitch/criticism is important, even if it doesn't affect a large portion of users. Ideally, it should be reported in Mozilla's bug tracker if it hasn't already, but still important nonetheless.
- somebehemoth 7y agoThe feedback of "Android version of Firefox is unusably crashy on my phone" is not something any developer can take action on. There are no example sites, no steps to recreate. I agree it should be in the bug tracker, but adding anecdotes without specifics does not add much to the conversation nor does it help to move FF forward. Are we arguing all users of this specific device experience the same issues as this user? If not, not even the device model is helpful. As I pointed out, I was not trying to stifle feedback but to point out that for every "FF is too slow" complaint there are just as many "works fine for me comments" that are equally useless. How is FF slow, in what use cases, how cane we recreate these problems? That is worthy of a bug report and if that information is available submit it to FF to make the software better rather than complaining on a thread about Chrome removing a useful extension that FF supports fully across platforms.
- nvrspyx 7y agoAll points I generally agree on, except that this isn't a discussion with Mozilla about improving Firefox. This is a discussion about Chrome that diverged into a discussion about Firefox in a very general manner. You may not be stifling feedback, but you're riding on the assumption that feedback is the purpose of the discussion going on, which it is not. You keep bringing up this point about feedback that is irrelevant to the actual conversation at hand. Nitpicking feedback is kind of useless and pedantic when the purpose isn't to be feedback.
- deleted 7y ago[deleted]
- tomrod 7y agoIt should be seen as feedback for devs. The comparison app (Chrome) _just works.__ Firefox has gaps for a noticeable fraction of folks. No one complains when their software works as expected. [Edit] I say this as someone who prefers firefox on all their machines wherever possible.
- feanaro 7y ago> The comparison app (Chrome) _just works.__ Except when it doesn't. I initially switched to Firefox on Android because Chrome was crashing often and was noticeably slower.
- Glyptodon 7y agoI've been a mostly FF user on Android for years and it does crash routinely for me, and also will do a thing where it doesn't crash but every page renders blank until I restart it. I've always assumed both items might be related to memory management either for graphics or in general.
- Pxtl 7y agoYeah, that's the failure case I was hitting. The crash was manageable, but I the blank screen was often tedious to recover from.
- Pxtl 7y agoI sent crashlogs with information on what I'm doing. This, not being the Firefox bug tracker, is not the place I'm going to post stacktraces and detailed discussion of the difficulty in reproducing the bug.