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A public entity has an incentive to maintain appearances to the public. That incentive might accidentally be aligned with providing a quality service, but more
by metacritic12 7y ago
A public entity has an incentive to maintain appearances to the public. That incentive might accidentally be aligned with providing a quality service, but more often it is not.
- throw0101a 7y ago> A public entity has an incentive to maintain appearances to the public. A public entity may have more mechanisms for transparency, whereas a private entity can keep also maintain appearances of good customer service, and as long as they're making profits the shareholders may not care about what's happening under the hood. Until things get so bad that the private entity implodes, but by that time it's too late.