> Also I love the level of openness. No other bank would do this Totally agree! I don't have a Monzo account yet, but I find this level of transparency extreme

> Also I love the level of openness. No other bank would do this Totally agree! I don't have a Monzo account yet, but I find this level of transparency extremely appealing. I know people who work for a few "traditional" banks (RBS, Santander, Lloyd's), and by all accounts the IT setup is an absolute shit-show. I can kind of understand though; they've been around so long that they have a ton* of tech debt and legacy crap to deal with. * it's great that Monzo are innovating on the IT side, but to woo me they are going to have to do better on the business side - I want a better interest rate for my personal current account, savings accounts and cash ISAs; I want stocks & shares ISAs, with low fees; I want a better interest rate for my business account, along with support for international payments (every traditional bank handles these, even if they do take ~1.8% in interchange fees... grrr).