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Try to explain to your users why all their add-ons were disabled because you forgot to renew a certificate.
by techntoke 7y ago
Try to explain to your users why all their add-ons were disabled because you forgot to renew a certificate.
- egeozcan 7y agoMessing up and immediately reacting is totally something else than ignoring your users.
- danShumway 7y agoAnd? Did Mozilla take 21 days to fix that issue, push it off for a future release, and only reprioritize it as a hotfix after being hounded? GP isn't complaining that Chrome has bugs, every browser has bugs. They're complaining that Chrome doesn't prioritize bug fixes unless users raise a stink. I am somewhat sympathetic, because I've worked with issue triaging, and I understand that everyone wants their issue to be #1. I am less sympathetic than I otherwise would be though because Google owns the dominant browser in the marketplace and is owned by one of the biggest companies in the world. My standards for them are higher.