As somebody who has: (1) At a management level, chosen and implemented and defended unpopular and objectively clunky enterprise software; (2) As a user, been ri

As somebody who has: (1) At a management level, chosen and implemented and defended unpopular and objectively clunky enterprise software; (2) As a user, been riled by the utter degeneracy of clunky enterprise software chosen and implemented and defended by others; (3) As a developer, had to splice additional functionality into crufty enterprise software; I have come to the conclusion that the main reason enterprise software sucks is because those who choose it are not those who are condemned to use it, and draw benefits (such as additional data) without paying any of the daily costs in maddening workflows and utterly shitty user experience.