>...My main criticism would be that there must be a more effective way to estimate impact than waiting for people to complain in the bug tracker. This is very

>...My main criticism would be that there must be a more effective way to estimate impact than waiting for people to complain in the bug tracker. This is very true. There are 100s if not thousands of people for every support person that knows about new Chrome updates and Bug Tracker for opening issues. Users are told to trust Chrome updates and assume that updates won't affect existing functionality and so the idea of opening a browser support ticket does immediately come to mind.