5 ms·
In every real-world organization, of any size at all, that I have ever worked in or been close enough to see into, this would mean: 1) the the output I want, an
by rossdavidh 7y ago
In every real-world organization, of any size at all, that I have ever worked in or been close enough to see into, this would mean:
1) the the output I want, and
2) if this doesn't give the outcome I want, because I asked for the wrong thing, you get dinged for that
There is a reason for management by output: it's honest. The manager decides what the output is, which is what's going to happen anyway, and if the direct labor made that happen, then the outcome is on the management, not the direct labor.
Pretending otherwise, will not result in the direct labor determining how to get to the outcome, it will just result in:
1) determine, through an elaborate game of corporate charades, what output I want, and pretend you chose that
2) deliver that output
3) insure that output results in the correct outcome
Managing by output is far more honest, and only judges the employee by what they are in fact actually allowed to have any control over.