It's definitely not like that at all. It's not even really identity management. It's just way too easy to transfer a phone number. A simple protocol like, send

It's definitely not like that at all. It's not even really identity management. It's just way too easy to transfer a phone number. A simple protocol like, sending a text or email to the information on file and then waiting 24 hours to complete the transfer would be enough to stop 99% of number transfers. Instead they process these transfer instantly, often using very little information to verify that the request was legitimate. You can often sweet talk the customer service reps with simple, "I forgot what information I used to sign up." They process that request and then it ruins your life and haunts you for the next 5 years.