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Nobody would sell consumer electronics in your jurisdiction if they thought it were a remote possibility that courts would endorse "Purchase date + 10 years" or
by tbyehl 7y ago
Nobody would sell consumer electronics in your jurisdiction if they thought it were a remote possibility that courts would endorse "Purchase date + 10 years" or even "First sale date + 10 years" for software updates.
An original iPad isn't even 10 years old and is many years past being able to run an iOS version that receives security updates. A 10 year old MacBook Pro is a few years beyond having a supported OS with security updates. Cisco, with a support contract on actual Enterprise gear, offers up to 5 years from the end-of-sale date and do not actually promise to provide security updates for that whole period.
To expect a $50 junk router to provide an industry-leading support lifecycle is absurd.
- jpambrun 7y agoHandheld devices cannot be reasonably expected to last 10 years. However consumer goods must be fit for purpose for a reasonable time. The case of the insecure router after 5-10 years was probably not brought to court, but I hope the court would agree that it isn't fit for purpose if insecure.. If you are really interested, you can read on the law here (my jurisdiction is Quebec, Canada) : https://www.opc.gouv.qc.ca/en/consumer/good-service/goods/small-appliance/damaged/warrantie-by-law/ https://www.opc.gouv.qc.ca/en/consumer/good-service/goods/sm... Fortunately, we don't have to care what manufacturers think is absurd or not; it's been decided for them.