I ran into this problem on two accounts. I tried SMS passcode on one account and got this problem. Then my secondary account I tried an Email Code and I got t

I ran into this problem on two accounts. I tried SMS passcode on one account and got this problem. Then my secondary account I tried an Email Code and I got the same problem. I think it's just a terrible UI. If you get that message, I think you have to submit a ticket with a government issue ID (link at the bottom of that page).