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> I would expect a consumer router to run without problem for not less than 10 years That's not a realistic expectation. Nobody is selling consumer devices wit

by tbyehl 7y ago

> I would expect a consumer router to run without problem for not less than 10 years That's not a realistic expectation. Nobody is selling consumer devices with a 10-year support lifecycle.

incompatible 7y ago
How long do vehicle recalls last for, if something like an airbag turns out to be defective and dangerous?
- tbyehl 7y ago
  You want to equate a consumer electronics device with an incendiary device legally mandated to be installed in every vehicle that may explode and kill people? Well, the legal answer is 10-years for a no-charge repair [0]. If D-Link routers start burning down homes I'm sure the Consumer Product Safety Commission will take an interest, but if it's more than a few years old the recommendation will likely be to throw it out and buy a replacement. [0] https://www-odi.nhtsa.dot.gov/recalls/recallprocess.cfm https://www-odi.nhtsa.dot.gov/recalls/recallprocess.cfm
- cmroanirgo 7y ago
  I've a 2006 Toyota about to have it's second set of defective airbags replaced for free. In Oz.
- bluGill 7y ago
  Until all affected vehicles are fixed or scrapped. This works out to forever because it isn't practical to prove either. The law might allow less, but any smart company is going to have the above policy because you can pull it out in unrelated court cases to show that you care about safety and so whatever the current situation is doesn't warrant punitive damages.
deleted 7y ago
[deleted]
jpambrun 7y ago
In my jurisdiction, consumer device must have "reasonable lifetime" by law. This lifetime of course is not to be determined by the manufacturer, but by the courts in the event of a disagreement. Ten years is bit long, but it's not absurd to think (i.e. reasonable) it should work ten years after the time of purchase even if the technology becomes obsolete.
- tbyehl 7y ago
  Nobody would sell consumer electronics in your jurisdiction if they thought it were a remote possibility that courts would endorse "Purchase date + 10 years" or even "First sale date + 10 years" for software updates. An original iPad isn't even 10 years old and is many years past being able to run an iOS version that receives security updates. A 10 year old MacBook Pro is a few years beyond having a supported OS with security updates. Cisco, with a support contract on actual Enterprise gear, offers up to 5 years from the end-of-sale date and do not actually promise to provide security updates for that whole period. To expect a $50 junk router to provide an industry-leading support lifecycle is absurd.
  - jpambrun 7y ago
    Handheld devices cannot be reasonably expected to last 10 years. However consumer goods must be fit for purpose for a reasonable time. The case of the insecure router after 5-10 years was probably not brought to court, but I hope the court would agree that it isn't fit for purpose if insecure.. If you are really interested, you can read on the law here (my jurisdiction is Quebec, Canada) : https://www.opc.gouv.qc.ca/en/consumer/good-service/goods/small-appliance/damaged/warrantie-by-law/ https://www.opc.gouv.qc.ca/en/consumer/good-service/goods/sm... Fortunately, we don't have to care what manufacturers think is absurd or not; it's been decided for them.

by tbyehl 7y ago

> I would expect a consumer router to run without problem for not less than 10 years That's not a realistic expectation. Nobody is selling consumer devices with a 10-year support lifecycle.

incompatible 7y ago

How long do vehicle recalls last for, if something like an airbag turns out to be defective and dangerous?

tbyehl 7y ago
You want to equate a consumer electronics device with an incendiary device legally mandated to be installed in every vehicle that may explode and kill people? Well, the legal answer is 10-years for a no-charge repair [0]. If D-Link routers start burning down homes I'm sure the Consumer Product Safety Commission will take an interest, but if it's more than a few years old the recommendation will likely be to throw it out and buy a replacement. [0] https://www-odi.nhtsa.dot.gov/recalls/recallprocess.cfm https://www-odi.nhtsa.dot.gov/recalls/recallprocess.cfm
cmroanirgo 7y ago
I've a 2006 Toyota about to have it's second set of defective airbags replaced for free. In Oz.
bluGill 7y ago
Until all affected vehicles are fixed or scrapped. This works out to forever because it isn't practical to prove either. The law might allow less, but any smart company is going to have the above policy because you can pull it out in unrelated court cases to show that you care about safety and so whatever the current situation is doesn't warrant punitive damages.

deleted 7y ago

[deleted]

jpambrun 7y ago

In my jurisdiction, consumer device must have "reasonable lifetime" by law. This lifetime of course is not to be determined by the manufacturer, but by the courts in the event of a disagreement. Ten years is bit long, but it's not absurd to think (i.e. reasonable) it should work ten years after the time of purchase even if the technology becomes obsolete.

tbyehl 7y ago
Nobody would sell consumer electronics in your jurisdiction if they thought it were a remote possibility that courts would endorse "Purchase date + 10 years" or even "First sale date + 10 years" for software updates. An original iPad isn't even 10 years old and is many years past being able to run an iOS version that receives security updates. A 10 year old MacBook Pro is a few years beyond having a supported OS with security updates. Cisco, with a support contract on actual Enterprise gear, offers up to 5 years from the end-of-sale date and do not actually promise to provide security updates for that whole period. To expect a $50 junk router to provide an industry-leading support lifecycle is absurd.
- jpambrun 7y ago
  Handheld devices cannot be reasonably expected to last 10 years. However consumer goods must be fit for purpose for a reasonable time. The case of the insecure router after 5-10 years was probably not brought to court, but I hope the court would agree that it isn't fit for purpose if insecure.. If you are really interested, you can read on the law here (my jurisdiction is Quebec, Canada) : https://www.opc.gouv.qc.ca/en/consumer/good-service/goods/small-appliance/damaged/warrantie-by-law/ https://www.opc.gouv.qc.ca/en/consumer/good-service/goods/sm... Fortunately, we don't have to care what manufacturers think is absurd or not; it's been decided for them.