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Subscriptions are ongoing cash-flow. There's no reward to doing a good job, and there's only a perverse reward to not doing a good job--it keeps people subscrib
by eropple 7y ago
Subscriptions are ongoing cash-flow. There's no reward to doing a good job, and there's only a perverse reward to not doing a good job--it keeps people subscribed.
Frankly I think the better option might actually be the reverse: a mandatory payout to every customer for every nontrivial security defect. Not sure how you'd adjudicate it, so it's pie-in-the-sky, but take it out of the realm of the class-action lawsuit and see how serious these manufacturers become about correctness.
Businesses fear only the big stick; it should be swung on the consumer's behalf.