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I had TV then switched to a similar Internet only plan with Comcast. I adopted a strategy of telling them I have no TV anymore (and I disconnected my TV boxes
by tenebrisalietum 7y ago
I had TV then switched to a similar Internet only plan with Comcast.
I adopted a strategy of telling them I have no TV anymore (and I disconnected my TV boxes before calling) and need the Internet for work only. I had to politely repeat myself a few times and decline a couple offers of bundled packages, but they switched me over.
The experience wasn't too bad. I expected the caller to try to upsell me but I just said "No thanks, I don't have a TV anyway and really just need the Internet for my job."
But, people who leave themselves open by telling the rep something like "I don't like what's on TV" or "TV is too expensive" will probably have trouble. They really want you to have any type of TV subscription.