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Zendesk 2016 Security Incident (2019 Update)

• ecf 7y ago
  > 700 customer accounts, including expired trial accounts and accounts that are no longer active. This includes: > Transport Layer Security (TLS) encryption keys provided to Zendesk by customers So it appears that some customers unknowingly had their TLS certificates out in the wild for over 3 years. How was this not caught by Zendesk sooner?