Sorry to hear. Look, I did not want to insult, sorry if it came across like that. I just wanted to point out that _in this specific instance_ you may exaggerat

Sorry to hear. Look, I did not want to insult, sorry if it came across like that. I just wanted to point out that _in this specific instance_ you may exaggerate the cost of switching from your weird techy stuff to a commodity solution. That doesn't say anything about your general principle - which is totally reasonable.