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AT&T has repeatedly ignored the desires of it's customers. For proof of this I'd cite the MMS debacle. The iPhone lauched in 2007 and iPhone customers couldn't
by daimyoyo 16y ago
AT&T has repeatedly ignored the desires of it's customers. For proof of this I'd cite the MMS debacle. The iPhone lauched in 2007 and iPhone customers couldn't send MMS messages for more than 2 years after. As if people somehow sending pictures of their cat to one another would cause the entire network to melt. Another example of this is tethering. Tethering, like MMS was promised for OS 3 but wasn't available for over a year in the USA because AT&T didn't want it's customers to use it. And when they finally did, the cost was a high one. They did away with the unlimited data plan, and restructured to a tiered plan with an anorexic allotment of 2GB per month. If you still had your unlimited plan, and wanted to use your phone to tether, you'd have to permanently forfeit that plan in favor of the tiered one. And you also have to pay a surcharge for the privilege. And the data you use while on tethering would count against your normal allotment. Almost like AT&T engineered a plan specifically designed to discourage users against using it.
Mabey AT&T is having financial difficulty and can't invest into the network as a result? But according to http://money.cnn.com/magazines/fortune/fortune500/2010/snapshots/2756.html http://money.cnn.com/magazines/fortune/fortune500/2010/snaps... they're not hurting for money. So despite making more than $10Billion in profit, they simply can't let iPhone users use their phones the way they were designed to be used.
Secondly, AT&T realizes the network sucks, they just don't care. Case in point the AT&T microcell from Cisco. (See http://techcrunch.com/2010/03/24/att-3g-microcell/ http://techcrunch.com/2010/03/24/att-3g-microcell/
) It's a wonderful little device that plugs in to your Ethernet to provide you a perfect reception in your house. People in citys that have bad service, namely San Francisco, and New York would really
benifit from this but AT&T in their infinite wisdom has decided that this magical technology must come at a price. And the cost of a cell phone that actually works? About $150. Take a moment and reflect on that. AT&T knows your service sucks, but unless you pay them, you're out of luck. That's not telecommunication, that's extortion.
AT&T has long been able to abuse it's iPhone customers simply because they had a monopoly on the iPhone. That ends next month. So I will be among the first to switch and frankly I think the fact there will be more than one carrier will benefit both. Verizon will be getting a massive amount of new customers, and AT&T will have the bandwidth those customers would use freed up.