4 ms·

A few things: - Missing checks on phone number and email, i can write everything in those fields (do it client-side) - Does this have a Company admin panel? S

by drtse4 16y ago

A few things: - Missing checks on phone number and email, i can write everything in those fields (do it client-side) - Does this have a Company admin panel? Something that shows them the list of appointments and gives the ability to manage them, get the info of the customer if needed, etc...? - This is clearly a MVP, i suggest to put some time/money in the site layout when the back-end will be complete. - I'm not sure the "no monthly fee" is the way to go. Considering that is rarely used elsewhere it could be a good candidate for some A/B testing. And btw, it's clear that you are competing with the product of patio11, interested in seeing how it will go.

singer 16y ago
Thanks for your feedback. To answer your questions: - The reminder is not optional. - Yes, you can do all that you mentioned in the admin. - This is a fully working product. If you sign up, you can see the admin right away. Perhaps I should add a link to a demo admin area. - I'm not sure what you're suggesting about the lack of a monthly fee. Can you explain some more? - I don't think this competes with patio11's product. As far as I know, customers do not use his product to schedule appointments.
- drtse4 16y ago
  1- I mean, it looks like you don't verify that the phone number provided is really a number and it doesn't check the presence of @ (or use the usual regexp) in the email field. Also, if it's publicly available on the web, i'll add some captcha or similar to it. 4- I'd try offering (or A/B testing it for some time) both the pay-per-use and monthly fee option(limited number of appointments/month) and decide which works better. Intuitively i agree that the users should prefer the pay per use option, but sometimes testing proves that our assumptions where wrong. But i understand that testing this, you'll need to eventually support both contract type even if you decide to keep only one... 5- Yep my fault, i just remembered the calendar interface and assumed it had customer facing pages too.
  - singer 16y ago
    1 - Good points. There is a setting to require customers to confirm appointments via email. If not confirmed within 1 hour, the appointment automatically cancells itself.
evancaine 16y ago
> - This is clearly a MVP, i suggest to put some time/money in the site layout when the back-end will be complete. Actually I really like the layout and design. It just needs a little polish but I'm sure that will happen over time as singer responds to feedback.

by drtse4 16y ago

singer 16y ago

Thanks for your feedback. To answer your questions: - The reminder is not optional. - Yes, you can do all that you mentioned in the admin. - This is a fully working product. If you sign up, you can see the admin right away. Perhaps I should add a link to a demo admin area. - I'm not sure what you're suggesting about the lack of a monthly fee. Can you explain some more? - I don't think this competes with patio11's product. As far as I know, customers do not use his product to schedule appointments.

drtse4 16y ago
1- I mean, it looks like you don't verify that the phone number provided is really a number and it doesn't check the presence of @ (or use the usual regexp) in the email field. Also, if it's publicly available on the web, i'll add some captcha or similar to it. 4- I'd try offering (or A/B testing it for some time) both the pay-per-use and monthly fee option(limited number of appointments/month) and decide which works better. Intuitively i agree that the users should prefer the pay per use option, but sometimes testing proves that our assumptions where wrong. But i understand that testing this, you'll need to eventually support both contract type even if you decide to keep only one... 5- Yep my fault, i just remembered the calendar interface and assumed it had customer facing pages too.
- singer 16y ago
  1 - Good points. There is a setting to require customers to confirm appointments via email. If not confirmed within 1 hour, the appointment automatically cancells itself.

evancaine 16y ago

> - This is clearly a MVP, i suggest to put some time/money in the site layout when the back-end will be complete. Actually I really like the layout and design. It just needs a little polish but I'm sure that will happen over time as singer responds to feedback.