3 ms·

Yeah, it's funny how the same people who say they're desperate for more/more reliable labor will also tell you that paying their workers better is laughably imp

• lotsofpulp 7y ago
  In some businesses, the customers are very price sensitive, so if you can’t make a product with very discernible qualities, the customers will opt to pay less. This is the situation in restaurants, where most purchases are not going to be willing to pay extra for food to so that the cooks can make more money, because a competing restaurant with acceptable food is almost always available at a cheaper price by not paying the staff as much.
  • fragmede 7y ago
    Training any new staff in any industry is a hidden cost; difficult to quantify. We know it in the programming industry as the spin up time to get comfortable in a given code-base - at least 6 months to be properly comfortable, possibly as long as a year to be fully comfortable. The owner of Books Are Magic in Brooklyn † worked to transform his little corner of the industry, reforming as an alcoholic and his restaurant to boot. His reformation lead to a healthier staff that went to bed early and treating themselves better as well. The owner paid for his staff to go to therapy and live better lives themselves. I don't know if its replicatable, or if lower staff turnover and happier staff makes all the different there, but restaurant/bar work is, well, horrible for the soul. It doesn't have to be. † https://www.bonappetit.com/story/david-mcmillan-sober https://www.bonappetit.com/story/david-mcmillan-sober