Very few managers in large companies can throw around threats like that, and the ones who can realize it just makes them look unhinged like the Queen of Hearts

Very few managers in large companies can throw around threats like that, and the ones who can realize it just makes them look unhinged like the Queen of Hearts in “Alice in Wonderland.” Incidentally, a couple of years ago, I was a contractor for Amazon for a very short time. One thing that stood out was that customers would email Bezos directly, or problems would bubble up to him in some other way, and he would respond by forwarding the email to an appropriate email list. Bezos’s email would be just a question mark, but he always got a fast and complete reply. Once people knew he was paying attention, they would do anything to resolve the problem. He didn’t need to formulate an actual question, or even a general “what’s this about?”, just a literal question mark would do the trick.