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I’ve used Amazon for years, probably spend between $5k to $8k a year and have never encountered any of the problems you describe. The primary value of Amazon is

by rcurry 7y ago

I’ve used Amazon for years, probably spend between $5k to $8k a year and have never encountered any of the problems you describe. The primary value of Amazon is that they have a superb return process - if you’re a legit customer who does a lot of business on their platform you never have to sweat the return process, they just make it right for you. I think their customer service is why I keep going back to them - it’s way above most other vendors. If I have a problem with something, I just want it fixed - and Amazon has no problem with that, so I keep using them.

vonseel 7y ago
"I’ve used Amazon for years, probably spend between $5k to $8k a year and have never encountered any of the problems you describe. " That sounds hard to believe. I encounter co-mingling of reviews all the time. And to be clear, I'm a huge fan of Amazon and buy almost everything except groceries through them, but the review quality is pretty inconsistent on many items. Co-mingling is the biggest and most obvious issue I have faced, but I'm sure fake or fraudulent reviews are another big issue that's not immediately obvious to reviewers.